CONDUCT IN THE BAR
The Grain & Glass is first and foremost a social space where we encourage our Birmingham Whisky Club members to get to know each other and benefit from a community of like-minded whisky enthusiasts. Please treat the bar, our staff and our guests with respect. Rude, rowdy or drunken behaviour will not be tolerated, we reserve the right to revoke membership, refuse service and/or ask you to leave the bar at our discretion in any instances of antisocial behaviour.
DISCOUNTS FOR MEMBERS
The 10% members discount is exclusively a perk of your membership and can only be used in line with your own individual drinks and tickets. The discount does not extend to any friends and non-members.
Any other discounts the Grain & Glass may choose to offer at any time are at our discretion.
PAYMENT OF MEMBERSHIP FEES
As we are approaching a waiting list for memberships. All new, and renewal, membership fees must be paid within one week of being invoiced. After which point the membership will be released and our waiting list notified of availability.
Bottle keeps must be paid within two weeks of confirming the order request at the bar. No bottle will be purchased until payment has been received.
EVENTS & ATTENDENCE
Our membership packages are intended to bring together Birmingham’s whisky community. The bar, events and activities are all geared towards facilitating the regular meet up of likeminded individuals in a nice space. We are keen that our members attend the bar regularly and take advantage of the events we coordinate, members who rarely pay us a visit may not be granted a membership renewal on the basis that we would offer the membership to one of our waiting list of regulars wishing to join as a member.
Our online community is also designed to be an exclusive and enjoyable space for members to communicate, learn about and enjoy whisky. Please treat our online platforms with respect, do not share your online discount with non-members or write unkind or defamatory content on our communal online spaces.
If you are a Cask Strength member and can’t attend the festival then your ticket can’t be transferred to someone else. There is no cash substitute.
You must be an active member in order to gain access to the festival using a ‘Members Ticket’. If you have brought a ‘Members Ticket’ for the festival and your membership is due to run out, please renew in time to avoid being refused entry.
Single Malt members will get a discounted festival ticket, your membership code will unlock a discount and we will open sales to members ahead of general release. If you are keen on coming to the festival please make sure to book your ticket within this window to avoid disappointment as the festival sells out quickly.
Should you have reserved a place at one of our free members events only to be unable to attend we request that you contact us a minimum of 24 hours to let us know of your non-attendance. We understand that life gets in the way but failure to do so twice could result in your membership code being de-activated for free tickets in order to ensure other members get priority and don’t miss out.
BIRTHDAY TASTING FLIGHT
Members birthday tasting flights have to be taken within the year of your membership. There is no cash or bar tab substitute.
The Grain & Glass events do not cater for dietary requirements. However food pairings designed to go with the whiskies will be listed in our event information, if you have an allergy we request that you notify us ahead of the event, so we can advise you whether the event is suitable or plan how to avoid contamination of what we might be able to offer you as an alternative. A replacement pairing cannot be guaranteed, and we would recommend that you avoid booking onto any event where there is risk of allergic reaction.
BOTTLE KEEP 2021 Ts & Cs
The Bottle Keep is available to both ‘Cask Strength’ and ‘Single Malt’ members.
There is no limit to how expensive the whisky of your choice can be.
All bottles must be purchased through Master of Malt, please go on their website to select your chosen whisky and let Joe know via [email protected] – you will then have two weeks to come in to the bar to pay. Once payment has been processed we will order your bottle into the bar.
There is a 20% service charge on all bottle keeps for Cask Strength members, 40% for Single Malt members.
The bottle will be kept safely in the bar with your name on a tag tied to the neck of the bottle. It is yours to enjoy at the Grain & Glass and there is no limit to how much of your bottle you can enjoy in any one sitting, however please drink responsibly. We reserve the right to intervene and take the bottle back behind the bar if we believe it to be in your best interest to do so.
All bottle keeps must be drunk on site and none are permitted to leave the premises.
Bottle keeps must be finished ahead of your membership expiry date if you choose not to renew, unfinished bottles will return to the property of the Grain & Glass within 6 weeks.
Cask Strength Members Loyalty Scheme T’s & C’s
Cask Strength members will receive a slip with a loyalty code that will need to be presented at the bar on paying their bill.
- £1 is equal to 1 point.
- Points are valid against your bill after any discounts have been taken off.
- You can’t claim loyalty points from other guests bills.
- Points run the course of your membership year.
- Points redeemed are based on how many an individual has.
- You may not club your points together to claim a gift for a group.
150 points – a dram of up to £15 off the menu.
300 points – two tickets to a brand-led event
500 points – a tasting flight worth £50
1200 points – bottle keep or takeaway
2500 points – a night on us for 2 – 2x cocktails, mixed board for two and a Fine & Aged tasting experience.
10,000 – The Grand Tour – a trip to a distillery in Scotland for two – transport, accommodation, distillery tours, dinner and drinks.