Delivery & Shop Items Policies


These are bought through our partner company Giftpro. Terms and conditions are listed there for vouchers and collection boxes.

Cancellations and rescheduling for voucher bookings come under the same terms as private tastings.

How to Redeem a Gift Voucher

If you’ve been gifted a voucher to spend at The Whisky Club you can use this towards your bill at the bar, one of our brand tasting events or a private tasting.


Spending at the bar

If you wish to spend your voucher on drinks at the bar, please simply present your voucher when you come to pay your bill. Please note when you come in you will need to make sure you bring the slip of paper stapled to the gift-card with the Izettle voucher code printed, as it will need to be scanned. Any ‘change’ will be issued as a gift voucher.


Ticketed events

To use your voucher towards one of our tasting events please email us with details of the event you’d like to attend, giving us as much notice as possible. Please also include a clear photograph of your voucher displaying the voucher code beginning “IPG…”

Where possible, we will lock off a ticket for you and process your voucher as payment. We will invoice for anything outstanding from the ticket fees, payable on receipt, or issue any ‘change’ as a voucher which will be emailed to you. Your ticket will be emailed to you.


Tasting for Two 

If you have been gifted a private tasting for two i.e. A World of Whisky for Two, please email us with your preferred date and time to book, along with a clear photograph of your voucher displaying the voucher code. We’ll book you in subject to availability and confirm via email.

If you need to change the date of your booking you may do so once within the boundaries of the voucher’s validity. Cancellations or date changes made within a week of your booking will not be granted or refunded.

If you’d like to change the package you’ve been booked on to, or if you’ve not been gifted a package but would like to put your voucher towards one, you’re welcome to do so. You’ll simply need to email us with all details of your voucher and the package you’d like to book, as well as the date & time you’d like to come in. Provided we have availability we’ll book you in and you’ll be invoiced for any of the difference to confirm the tasting.


Redeeming an Online Voucher

To redeem an online voucher, the unique code within your emailed voucher will need to be input in the box asking for gift card information when checking out online. The voucher amount will be deducted from the total and any ‘change’ will be issued as a new voucher.

Valid only for items brought online via our Shop, including Private Tasting Experiences for Two, or towards one of our memberships.

Online vouchers cannot be used for Private Tastings booked for larger groups, Events or in the Bar towards a tab.