Gift vouchers are non-refundable. We have three types of voucher; Tasting Experiences vouchers, Bar Tab & Event vouchers and Online vouchers. Vouchers are all valid for one year. Vouchers cannot be used to purchase another voucher.
Tasting Experience Vouchers
This voucher will be posted to the recipient of the gift (or the buyer if preferred, please state in the booking details) as a voucher card.
To make a booking the recipient can then access our ‘How to Redeem a Voucher’ page.
If the date of the booking needs to be changed this can be done once within the boundaries of the voucher’s validity. Cancellations or date changes made within 48 hours of the booking will not be granted or refunded.
Bar Tab & Event Vouchers
When purchasing this voucher we will need you to provide all details of the recipient(s) including: Name, address, contact details and any message you’d like to include.
Your voucher will be sent to the address you provide upon purchase within 2-3 working days.
All vouchers are valid for one year only. Please see the expiry on your original voucher slip handwritten by us.
When using a gift voucher to pay at the bar you will receive any ‘change’ as another voucher.
Please contact us directly should you wish to use your voucher towards a booking or tasting so that we can apply your voucher to the purchase in advance of you coming. Club & Event vouchers cannot be used to purchase items online. Please see more details on how to redeem these vouchers at the bottom of this page.
Valid only for items bought online via our Shop, including Private Tasting Experiences vouchers, towards one of our memberships, or for one of our Collection Boxes.
On check out, a unique voucher code will be created that will be emailed to you or can be sent directly to the person you’d like to gift the voucher. You can even select when it arrives in their inbox! However please note that the voucher will arrive with the recipient on the same hour it is purchased, i.e. if you buy the voucher at 5:30 pm and schedule it for email delivery the following week, it will be sent out at 5:30pm on the nominated date.
To redeem the voucher, the code will need to be input in the box asking for gift card information when checking out online. The voucher amount will be deducted from the total and any ‘change’ will be issued as a new voucher.
Currently we can only ship collection boxes to addresses within the UK Mainland.
Delivery charge is £5.50, £1.50 or included depending on the product. The max. delivery charge per order is £7.
However, we are operating a Click & Collect service if you’d prefer to come by the bar to pick up your order.
Click & Collect dates and times are on Friday’s and Saturday’s, we’ll email you with a collection time on receiving your order.
We process and post all orders on a Wednesday – Friday, please note due to the current circumstances we can’t estimate delivery times or guarantee any next day deliveries, please allow 10 days before contacting us to let us know if you haven’t received it.
By placing an order you agree that you are over 18 years old and legally allowed to buy and consume alcohol.
All sales are final.
In the instance that a package arrives damaged please take a photo, reject the delivery and ask for it to be returned to sender. We will send out a new one to you as soon as possible or issue a refund.
Please recycle packaging and bottles. Bottle caps are not recyclable.